How does Greenestep protect customer data from theft and ransomware?
Every day we take customer database backups and important files of GreeneStep Apps after customer business hours, and it is stored at different locations securely.
We also take complete Server backup every fortnight.
For any unforeseen circumstances, we will be able to restore the Server to the last "Best Server Restore Point" available and restore all the customer related files from the stored location. With minimum down time, everything should be up and running.
If needed, we will also share a copy of your data weekly, as per your convenience. You will be provided a link to download the latest database backup files.