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Case Study : Addonics Technologies

Location: San Jose, CA, USA

Industry: Provides Innovative Storage Solutions

Overview

Provides a variety of data storage solution which is built by assembling together the sub systems such as IO converters, storage enclosures, racks, controllers, interface boards, mounting brackets, interface cables, power cables, adapters and connectors.

Challenges & Requirements

  • Database to be compatible with new system and software updates
  • Job Order management is complex and manual
  • Real time pricing updates
  • Third party shipment tracking to be integrated

Solutions Provided

  • Updated the system software and migrated the legacy database to GreeneStep software and made it compatible with latest system updates
  • Provided a Job Order plugin program
  • Provided the features to enable the customer maintain their pricing updates across various business modules
  • Starship payment tracking software integration

Addonics technologies benefits from GreeneStep’s integrated solution including website CMS updates, sophisticated Business Management solution which includes building assembly items, real time pricing updates, Credit card processor integration and Starship shipment tracking integration.

Other challenges faced by Addonics before transition to GreeneStep

  • Legacy ERP Database was not compatible with the latest windows releases
  • System was not integrated with real time software updates
  • In need of advanced solution for Job Order management
  • In need of real time pricing updates of the Products
  • High support fee from the previous vendor

GreeneStep Solution

With GreeneStep’s robust ERP software, we were able to meet the Customer requirements by providing the following features:

  • Legacy database was updated and made compatible with the latest windows releases
  • The pricing and discounts of the products in the webstore are updated as and when the pricing is updated in the Backoffice. This helped the Customer to maintain uniformity in the pricing rates for the Products and Customers across modules
  • The Payflow pro processor is built in the product and the processing of credit card via this processor happens smoothly. We have added many features with respect to the Credit card processing such as Zero-dollar verification, authorization and verifying CVV information. The card details can be tokenized and can be used for future use. Paypal integration has also been done for the online store which helped the customer to expand their business and gain profit from their online store
  • Plugin was provided to meet the Addonics requirement for Job Order management
  • Starship shipment tracking software has been integrated with GreeneStep which helped the customer in smooth functioning of their business
  • All the above features have been implemented with annual maintenance and support with a nominal fee

Addonics was benefited by using GreeneStep in many ways

  • They were able to effectively manage their business with the implementation of various features which aptly suited their requirements. These features were intelligently connected together in a single ERP software by which the cost of purchasing and maintaining multiple software individually has been considerably reduced. This in turn increased their revenue multiple times
  • The redundancy of data entry at multiple places was avoided and hence were able to speed up their operations and increase their efficiency
  • The data entered at one place is available at appropriate places in the other modules that helped in better communication and coordination between teams and their customers.
  • Their Customer base was increased tremendously with the implementation of the online store which is compatible with new software updates